General delivery conditions

The Order

The order should be made ​​with due advance in writing which shall make clear the client data, the quantities, species, varieties.

Date of Delivery

The order will be delivered on the agreed date, where it has been made ​​with due anticipation. The Raiz da Terra, Inc. is not responsible for delays due to force majeure causes.

Unforeseen Circumstances

In any case of force majeure the Raiz da Terra, Ltd. is obliged to make any compensation to the customer. Are considered force majeure adverse weather conditions, occurrence of pests or diseases, floods, fire or any other calamity.

Transport

Shipping is always paid by the customer, traveling the goods for the account and risk of this.

When transportation is provided by the carrier to the customer must provide the address and telephone number of the place of delivery.

Complaints

If for any reason of force majeure is not possible to sell some varieties, the Raiz da Terra, Inc. notifies the customer changes the order. Once delivered the goods to the carrier the Raiz da Terra, Lda be exempt from responsibility. Any grounds for appeal will only be accepted within 8 days after the loading in our nursery. The client is solely responsible for maintaining plant from the time when the receiver.

Payment

Payment will be made upon delivery of the goods. The prices do not include VAT if for some reason the client does not make payment, the Raiz da Terra Ltd is legitimate possessor of the goods.

Litigation

Any dispute between the Raiz da Terra Ltd, and the customer will be settled in the Court of Judicial Caminha